Privacy Policy
Effective Date: 12th September 2025
Céleste Design (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website www.celestedesign.co.uk or engage with us through other channels.
1. Who We Are
Céleste Design is a luxury interior design studio based in London, UK. We specialise in bespoke interiors and collaborate with a trusted network of artisans, suppliers, and contractors to deliver exceptional spaces.
Data Controller:
Céleste Design, Chiswick Station House, Burlington Lane, W4 3HB
Email: enquiries@celestedesign.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
Information You Provide Directly
- Name
- Email address
- Phone number
- Postal address
- Company or organisation
- Any other details you submit via our contact forms, email, or other communications
Information We Collect Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral source
- Cookies and usage data (see Section 6)
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide services
- Manage client relationships and project communications
- Improve website performance and user experience
- Comply with legal obligations
- Send occasional updates or marketing communications (only with your consent)
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent – when you opt in to receive communications
- Contract – to fulfil our obligations in providing services
- Legitimate Interest – to improve our services and maintain client relationships
- Legal Obligation – where required by law
5. Sharing Your Information
We do not sell your personal data. We may share it with:
- Trusted service providers (e.g. hosting, email, analytics)
- Contractors or collaborators involved in your project
- Legal or regulatory authorities if required
All third parties are bound by confidentiality and data protection obligations.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Types of cookies we use:
- Essential cookies – for core functionality
- Analytics cookies – to understand website usage
- Marketing cookies – only if you opt in
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at enquiries@celestedesign.co.uk
9. Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Céleste Design, Chiswick Station House, Burlington Lane, W4 3HB